Privacy Policy

Effective date: 7 May 2026

1. Introduction

Blisshme (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, contact us, or use our services.

This policy is intended to support transparency for customers in the Netherlands and the European Union.

2. Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Billing address
Shipping address
Order and transaction details
Payment-related information processed by payment providers
Customer service messages and communications
Device, browser, IP address, and website usage data
Cookie and similar tracking information
Marketing preferences, where applicable

3. How We Use Your Information

We may use your personal information to:

Process and fulfill orders
Provide shipping, delivery, and tracking updates
Respond to customer support inquiries
Send order confirmations and service-related messages
Process payments and prevent fraud
Improve our website, products, and customer experience
Comply with legal, tax, accounting, and regulatory obligations
Send marketing communications where permitted by law or where you have provided consent

4. Legal Bases for Processing

Where applicable under GDPR/AVG rules, we process personal information based on one or more of the following legal bases:

Performance of a contract
Compliance with a legal obligation
Our legitimate business interests
Your consent

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our store, including:

Payment processors
Shipping and delivery providers
Shopify and ecommerce service providers
Website hosting and technical service providers
Email and customer communication providers
Analytics and security providers
Fraud-prevention providers
Legal, tax, regulatory, or law-enforcement authorities where required

6. International Data Transfers

Your personal information may be processed in countries outside your country of residence. Where required, we use reasonable safeguards to protect personal data transferred internationally.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, legal compliance, tax records, accounting, dispute resolution, fraud prevention, and enforcement of our agreements.

8. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Keep the website and checkout working properly
Remember preferences
Measure website traffic and performance
Improve security and fraud prevention
Support analytics and marketing, where permitted

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority

The European Commission lists GDPR rights such as access, correction, deletion, restriction, portability, and objection.

To exercise your privacy rights, contact us at support@blisshme.nl.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

12. Children’s Privacy

Our website is not directed to children. We do not knowingly collect personal information from children where parental or guardian consent is required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

14. Contact Information

Brand Name: Blisshme

KvK-number: 73376740
BTW-number: NL859496750B01
Email: support@blisshme.nl
Phone: +31 6 2030 4265
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CEST
Address: Klaasstraat 36, Venlo 5911 JR, Netherlands